Help Topics
← Back to all Help Center topics Sign-Up, Account & Wallet
Get help with signing up, verifying your information, managing your account, using your wallet, and viewing balances and activity.
Sign-Up & Login
How do I create a PlusGiftCard account?
- Start by selecting Sign Up.
- Then provide the requested contact information, create a password, and complete verification.
- Use an email address and mobile number you control.
- Accept the account terms.
- Add an eligible payment card when you're ready to use card-dependent features.
Is it free to sign up?
- Yes.
- Creating and maintaining a PlusGiftCard account is free.
- Learn more: Create an Account
What should I do if I forget my password?
- Select Forgot Password on the login screen, enter your registered email address or mobile number, and follow the secure reset instructions.
- Contact Support if you can't access your registered contact method.
- Learn more: Log In
How do I log in to my PlusGiftCard account?
- Select Log In.
- Enter your registered email address or mobile number and password.
- Complete any verification prompt shown on the screen.
- Learn more: Log In
Can I create more than one PlusGiftCard account?
- Use one personal account.
- Multiple accounts can split balances, rewards, and activity and may trigger a security review.
- Contact Support if you accidentally created a duplicate.
Can I change my email address or mobile number later?
- Yes.
- Open Profile or Account Settings and follow the verification steps for the new email address or mobile number.
- Contact Support if you no longer have access to the old contact method.
Still need help?
Contact PlusGiftCard Support and we'll help you find the right answer.
