PlusGiftCard
Sign-Up, Account & Wallet

Get help with signing up, verifying your information, managing your account, using your wallet, and viewing balances and activity.

Frequently Asked Questions

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Sign-Up, Account & Wallet

Get help with signing up, verifying your information, managing your account, using your wallet, and viewing balances and activity.

Sign-Up & Login

How do I create a PlusGiftCard account?
  • Start by selecting Sign Up.
  • Then provide the requested contact information, create a password, and complete verification.
  • Use an email address and mobile number you control.
  • Accept the account terms.
  • Add an eligible payment card when you're ready to use card-dependent features.
Is it free to sign up?
  • Yes.
  • Creating and maintaining a PlusGiftCard account is free.
  • Learn more: Create an Account
What should I do if I forget my password?
  • Select Forgot Password on the login screen, enter your registered email address or mobile number, and follow the secure reset instructions.
  • Contact Support if you can't access your registered contact method.
  • Learn more: Log In
How do I log in to my PlusGiftCard account?
  • Select Log In.
  • Enter your registered email address or mobile number and password.
  • Complete any verification prompt shown on the screen.
  • Learn more: Log In
Can I create more than one PlusGiftCard account?
  • Use one personal account.
  • Multiple accounts can split balances, rewards, and activity and may trigger a security review.
  • Contact Support if you accidentally created a duplicate.
Can I change my email address or mobile number later?
  • Yes.
  • Open Profile or Account Settings and follow the verification steps for the new email address or mobile number.
  • Contact Support if you no longer have access to the old contact method.

Still need help?

Contact PlusGiftCard Support and we'll help you find the right answer.