PlusGiftCard
Help, Security & Support

Get help with account access, gift card issues, secure transactions, fraud concerns, troubleshooting, and contacting PlusGiftCard support.

Frequently Asked Questions

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Help, Security & Support

Get help with account access, gift card issues, secure transactions, fraud concerns, troubleshooting, and contacting PlusGiftCard support.

Account Security

How does PlusGiftCard protect my account?
  • PlusGiftCard uses secure sign-in, verification controls, monitored transactions, and restricted access to protect accounts.
  • You also play an important role.
  • Use a unique password.
  • Keep verification, claim, and redemption codes private.
  • Sign out on shared devices and review activity regularly.
  • Learn more: Privacy Policy
How is my payment information protected?
  • Payment information is transmitted and handled through protected payment processes.
  • PlusGiftCard doesn't ask you to send complete card details, passwords, or security codes through ordinary email or text.
  • Learn more: Privacy Policy
What should I do if I notice suspicious activity?
  • Change your password immediately, review payment methods and activity, and contact Support.
  • If a payment card may be compromised, also contact the card issuer.
  • Don't approve unexpected verification requests.
  • Save relevant messages and transaction details.
  • Report the activity as soon as possible.
  • Learn more: Contact Support

Still need help?

Contact PlusGiftCard Support and we'll help you find the right answer.