FAQ
Swap

Swapping allows you to exchange your existing gift card value for a different brand. Instead of being locked into one merchant, you can move your value to a brand that better fits your current needs.

Swapping gives you flexibility — you’re never locked into one brand and can always move your value where it’s most useful.

Your swap value is calculated as: Face Value of the gift card minus cashback earned at purchase.

Swapping allows you to: · avoid cashout fee · retain more value · continue using gift cards flexibly

Cashback was already paid to the original buyer at the time of purchase. While you receive the full face value, the cashback is not part of the remaining value.

No. There are no additional fees when you swap. The value adjustment only reflects cashback already paid earlier.

No. When you swap one gift card for another, no cashback is applied to the swapped value.

Yes. You can swap full or partial value, depending on your available balance.

Your new gift card value is available instantly after confirmation.

Yes. Once the swap is complete, your new gift card is ready to use right away.

You can swap into a wide range of supported brands. Availability may vary based on partners and inventory.

Any unused balance remains in your account and can be used later.

Yes. A minimum value of $5 is required to initiate a swap.

No. There is no maximum limit on swap transactions.

No. You can swap one gift card at a time.

Yes. The swapped value will match your requested amount, subject to merchant minimum denomination requirements.

No. Once confirmed, swaps are final since the new value is issued immediately.

Yes. You can swap across different categories without restrictions.

No. Once swapped, your new gift card behaves like any other—ready to use anytime with full visibility of your balance.

Yes. The exact value you will receive is clearly shown before you confirm the swap.