FAQ
Getting Started

Q1. How do I sign up for Plus?

Click Sign Up, enter your email and US mobile number, verify the One-time Passcode(OTP), create a strong password, and submit. Your account gets activated instantly.

Q2. What details are required to sign up?

You need a valid email address and a US mobile number for OTP verification.

Q3. What happens after successful sign-up?

You receive a confirmation email confirming your registration and account activation.

Q4. Is Plus sign-up free?

Yes, signing up on Plus is completely free.

Q5. Why is phone number verification required?

It helps secure your account and ensures safe login and communication.

Q6. What if I don’t receive the OTP?

Check your network, confirm your number, or request the OTP again.

Q7. Can I sign up using only my email?

No, both email and phone number are required for registration.

Q8. How can I log in to my Plus account?

You can login in 2 ways: Use your email and password, or your phone number with OTP.

Q9. What should I do if I can’t log in?

Check your login details, reset your password, or contact support@plusgiftcard.com

Q10. What if I forget my password?

Click Forgot Password, enter your registered email, and follow the reset instructions.

Q11. Can I create multiple Plus accounts?

Yes, but each account must have a unique email and phone number.

Q12. Can I change my email or phone number later?

No, email and phone number cannot be changed after registration.

Q13. Is my information safe during sign-up?

Yes, your data is protected using encryption and secure systems.

Q14. Can I use Plus without signing up?

You can browse, but for buying, sending, gifting gift cards you require a registered account.