FAQ
Cash Out

Your cashout value is calculated as: (Face Value – Cashback Earned) – 3% Processing Fee

Cashback was already paid to the original buyer at the time of purchase, so it is not part of the remaining value.

Yes. A flat 3% processing fee is applied.

Cashout involves converting gift card value into cash and processing the payout. The 3% fee helps cover operational costs such as validation, fraud checks, and payment processing.

You can submit a cashout request from your account. Each request goes through a manual review, and once approved, a paper check is issued within 3–5 business days.

Cashouts are issued via paper check and mailed to your registered address.

After your request is reviewed and approved, a check is issued within 3–5 business days. Delivery time depends on postal service timelines.

Yes. Partial cashouts are allowed, as long as minimum requirements are met.

The minimum amount required to cash out is $5 in gift card balance.

Limits may apply based on security, compliance, or operational considerations.

No. Once submitted, cashout requests are final, as processing begins immediately.

Any unused balance remains in your account for future use.

Yes. You can choose to swap your gift card for another brand with no processing fee, which may help retain more value.

No. Bonus or promotional balances are not eligible for cashout.

Yes. Identity verification may be required to ensure secure and compliant processing.

If your request cannot be approved, you will be notified and your balance will remain available in your account.

If your check is delayed or not received, you can contact support for assistance, including reissuance if necessary.

No. The 3% processing fee is the only fee applied—there are no hidden charges.

Cashout is useful when you prefer liquidity over usage, allowing you to convert your gift card value into cash.

• Choose swap → no fee, retain more value, continue using gift cards • Choose cashout → convert to cash, with a 3% processing fee